CANCELLATION AND REFUNDS
Passivhaus Trust (PHT) is a company limited by guarantee, registered in England & Wales (#07055083). Registered at 30 Linden Road, Earby, Barnoldswick, Lancs BB18 6XR
PAYMENT
Payment for the event must be made to the PHT in full in advance of the event date.
CANCELLATION BY THE PHT
If PHT needs to cancel the event, we will endeavour to notify all parties concerned as soon as possible before the event date. If PHT cancels the event, its total liability shall be limited to a refund of any fee(s) paid. If the event is postponed, for reasons beyond PHT’s control, the event will be rescheduled and any bookings will be transferred to the revised date and no refund will be due. PHT is not responsible for the reimbursement of any other costs incurred to attend the event, e.g. travel or accommodation costs.
CANCELLATION BY ATTENDEE
Attendees can receive a full refund up to 7 days before the event start date. No refunds will be issued 7 days or less than the event start date. If an attendee fails to attend the event (without prior cancellation) no refund will be offered.
TICKET DISCOUNTS
Ticket discounts are subject to eligibility. If you do not meet all criteria, your ticket may be revoked by PHT.
LIABILITY
PHT does not accept any liability for any property damage or loss incurred at any time during the event.